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Conflict Management

In this episode of The Myers-Briggs Company Podcast, we interview Dr. Gail Fann Thomas. Along with Drs. Ken Thomas and Ralph Kilmann, Gail is working on the soon-to-be released TKI Conflict Mode Team Report.

In this episode, Gail discusses what conflict is, and what types of clients she works with in her conflict management consulting business. We also discuss how COVID and the move to remote and hybrid work has affected conflict management, and what challenges those new working environments present.

Other questions answered in this episode:

      • What trends have you noticed over the years regarding conflict management?
      • What tools do you use to teach people better conflict management skills?
      • What practical tips do you have for managers in conflict?
      • What practical tips do you have for teams in conflict?

Listen to the full episode at Or listen to The Myers-Briggs Company Podcast on Apple, Google, Spotify, or wherever you get your podcasts.


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