Introduction to Conflict Management
Introduction to Conflict Management
Improving Performance Using the TKI®
Help your clients improve their conflict-handling effectiveness
This practical and insightful booklet, which was designed to accompany the TKI® instrument and provide the next step in understanding and applying results from the TKI®:
- Focuses in depth on all five modes - when to use each style and specific techniques and detailed guidance for employing each style effectively
- Suggests tips for reducing each style’s negative side effects
- Helps clients improve their conflict-handling skills
- Enables successful conflict management in organisations
- Is a must-have resource for participants in any TKI® conflict training
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